Pathways - Team Development - Conflict

Course Contents 

• First thoughts
• Benefits and drawbacks
• Your style
• Second thoughts
• Follow-up

Learning Objectives

• Understand the good and bad points of conflict
• Know your natural style for handling conflict
• Appreciate the other styles for dealing with conflict
• Know the different types of conflict
• Know how to avoid or resolve conflict

Course Overview

This course prompts learners to reflect on their attitude to conflict, before considering its positive aspects. The learner can then explore their preferred style of conflict resolution via a diagnostic, before exploring how different styles of conflict resolution work best in different conflict situations. 

Course Duration

30 - 32 minutes