Pathways - Developing Performance - Giving and Receiving Feedback

Course Description

This course uses basic Transactional Analysis to explore how the learner can make their feedback effective. They are prompted to reflect on how often they seek feedback for their team and how they react to it.

Learning Objectives

• Understand the different types of feedback
• Know the different ways feedback can be given
• Know how to give feedback
• Know how to receive feedback
• Know the different feedback states and how they come into play in communication

Course Contents

• Feedback
• Thoughts
• Parent, adult, child
• Giving and receiving feedback
• Follow-up

Course Duration

30 minutes