This course is designed to teach students the basics of Microsoft Outlook 2019 and help them gain familiarity with the Outlook environment and basic functionality. Students will learn the basics of email, how to use the Help feature, how to create and send messages, and how to work with attachments. Students will also learn organizational techniques through the use of folders, views, categories, flags, and searching. Additionally, students will review printing options, automatic replies, contact creation and management, calendar use and management, task and note creation and management, message options, and email signatures.
The recommended prerequisite for this course is basic computer skills and understanding of basic email concepts.
This IAAP-certified course counts for 3.75 recertification points for the CAP certification under the Technology and Information Distribution content area. Email [email protected] with proof of completion of the course to obtain your certificate.