Today's modern information systems are difficult for the general business person to understand because the business work is largely managed inside a "black box." In this program, technology writer and consultant Roger Grannis clearly explains and simplifies the inner working of modern information systems, enabling the business person to recognize the issues, ask the right questions, and have confidence in tackling IT-related problems. The purpose of the program is to make it easier to understand the economics of computing and communications and lay the foundation for understanding enterprise resource planning (ERP), which keeps track of orders, inventory, and work flow; banking applications that keep track of deposits, reserves, loans, and credit; and supply chain applications that connect the ERP systems of one enterprise with the equivalent systems of another. In Part 1 of a two-part program, Grannis explains the concept of the Information Framework, and discusses the first three of seven models used to describe aspects of an organization's business functions and processes.
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