Marcus invites everyone to dress in black with a touch of red for his Black Swan meeting. His aim is to explain the significance of black swan events and preparing for crises, which can occur when we least expect them. He runs Cutting Edge staff through a safety drill and asks them to predict the likelihood of things going wrong. Steve emphasizes the importance of a proactive approach to risk and the necessity of learning from past mistakes. Sam calculates that by his matrix, the likelihood of major error is over 60% at Cutting Edge, as long as Marcus is around.
Key Learning Points
Consider possible nightmares ahead. Prepare checklists and promote safety.
Comedy makes learning fun
This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.
Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.