Meeting Case - Study Meeting Series
Course

Meeting Case - Study Meeting Series

Seven Dimensions
Updated Mar 11, 2019

Dramatized case studies of meetings

Course Overview

A versatile resource to study meeting facilitation and/or practise taking minutes See a typical meeting in progress with Sadhana, the team leader and six participants of various ages, nationalities and communication styles. The group discusses quality and delivery issues, team breakfasts and schedules - not always agreeing.

Key Learning Points

  • Use agendas to plan and control
  •  Taking minutes and listing actions
  •  Resolving conflict, managing disruptions
  •  Clarifying, summarising, explaining  
  •  Decision-making, voting, agreeing

Target Audience

Sales Staff, Telephone Staff, Managers, Service Staff, Trainers

Language

English

Participants/Talent

Eve Ash

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