Carol and Marcus are worried about Sanjay's ability to manage projects. Tammy believes projects need clear objectives and everyone must have the same clear information communicated to them. Barney is Cutting Edge's main client. He wants Sanjay to increase his internet presense, but Sanjay has failed to define the scope or requirements of the task and is contstantly running late on deadlines. Barney threatens to take his business elsewhere and also believes that when you are under pressure you have to be able to solve problems. Carol and Marcus workshop how projects can be managed for the best outcome, leaving the client happy and the project manager satisfied.