Learn about emotional types and triggers, as well as tips for effectively managing your emotions in the workplace.
Driving both positive and negative behaviour, emotions help us to understand others and help others to understand us. It’s this level of understanding which enables you to effectively manage your emotions in the workplace. This module explores the different types of emotion, emotional triggers, and techniques for effectively managing your emotions in the workplace.
This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!