Managing Bullying in the Work Place

A workplace bullying complaint refers to a series of actions, against the person who is making the complaint.  In order to be classified as bullying, there is a necessity for thebehaviourto have a repeated pattern. A once-off incident may be wrong and may be a serious workplaceissue,but bullying must involve a pattern.

Target Audience

Employees and/or contractors in the workplace.

Learning Objectives

In this session you will learn:

• How to identify and manage a bullying- type complaint
• You will know the difference between a non bullying-type complaint and a bullying-type complaint
• You will know the appropriate and inappropriate reaction of a manager to a bullying complaint.