Manage difficulties to achieve positives

Manage difficulties to achieve positives

It is inevitable that you will encounter conflicts when managing a business, but the real test is in how you manage these conflicts. This course will teach you how to successfully manage conflicts to achieve win-win scenarios. You will learn how to reach agreeable resolutions and achieve outcomes that strengthen team culture and relationships.

Interaction Training
Updated Nov 07, 2017

While workplace conflicts are inevitable, a poorly managed resolution process can be debilitating for a team. In this course, we investigate how you can drive win-win scenarios, such that conflict can be realigned to achieve positive outcomes that strengthen culture and team relationships.