Making the Change Video Plus

One of the biggest obstacles a leader faces is leading change. This course looks at the seven characteristics of effective change agents and explores the decision making process. A force-field analysis will help you to uncover both the driving and restraining forces for change, and we will look at the importance of effective communication and active listening in the change management process.

This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!