Level 2 / Wine Service

Level 2 / Wine Service

Small Batch Learning
Updated Jun 05, 2019

Course Overview

A guide to the skills and techniques required for wine service in a bar or beverage service environment, featuring 41 minutes of learning material (video, text and photo). The course covers the essentials of wine service from glassware, storage and opening bottles, to serving by both the glass and the bottle.

In this course, you will learn:

  • How to store wine safely.
  • The different glassware needed for wine service.
  • How to serve wine – by the glass and bottle – and the equipment needed.
  • How to open bottles.

Target Audience

The course is intended for existing staff in the hospitality industry expected to serve wine, plus anyone working in an F&B service role who needs to strengthen their knowledge on wine service.

Learning Outcomes

This course provides a more in-depth guide to the requirements of wine service in a bar or restaurant environment, focusing on glassware, storage, opening cork, screwcap and sparkling wine bottles, and serving by both glass and bottle.

Business Outcomes

By ensuring a thorough understanding of the skills, techniques and processes necessary to meet guests' service expectations, this course will empower staff in their role as hospitality service professionals. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.