Learn how to practice active listening

In this course, you will cover the following topics:

• Learn how to practice active listeningH
• See an example of an application
• Practice using the main tools of active listening - questioning and reformulation, through interactions with different personalities

For each situation presented, you will receive expert guidance explaining why your answer is appropriate or not. You will also have the opportunity to repeat the training to further embed your knowledge and improve your skills.

Target Audience

Any person in a situation of interaction with others.

Accreditation

PMI accreditation: earn 0.25 PDU from PMI.