This course forms part of the course 'Level 1 / Craft Bartending'.
In this course, you will learn:
The course is intended for any new staff in the hospitality industry expected to make or serve drinks, plus anyone working in an F&B service role who needs to refresh their foundation knowledge on beverage service.
By ensuring a thorough understanding of the skills, techniques and processes necessary to meet customers' beverage service expectations, this course will empower staff in their role as a hospitality service professional. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.