Introduction to User Experience and User Interface Design: Process and Tools

User Experience follows a structure of Research, Design, and Testing. It's all about empathising with your user and solving the problems they're facing, rather than what you think their problems are.

This course takes you through each step of the process, including how and when to engage with users, and offers strategies, tools, and structure to get the most out of your research.

Part 1: Research
- Current State
- User Research and Analysis
- Soft Skills
- Personas
- Empathy Mapping
- User Stories

Part 2: Design
- Design Process
- Design Principles
- Accessibility

Part 3: Testing
- User Testing
- Diverse Users
- Hypotheses
- Qualitative Data Gathering
- Quantitative Data Gathering
- Results Analysis
- Iteration