Interact with customers image

Interact with customers

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating
Folder lesson (30 mins)

Interact with customers

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating

Course Description

Every person who leaves a store dissatisfied tells five people about their experience – an enormous amount of negative reflection. In this course, we investigate the skills and knowledge that enable you to actively interact with customers including how to communicate effectively, how to respond to complaints, and how to receive and process sales and identify special requirements. Whether selling a product, a service, an idea or yourself, these skills can be used in any environment.