Inspiring and Motivating Customer Service Agents image

Inspiring and Motivating Customer Service Agents

Gain an understanding of how to motivate and inspire a customer service team to deliver better results

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating
Folder lesson (10 mins)

Inspiring and Motivating Customer Service Agents

Gain an understanding of how to motivate and inspire a customer service team to deliver better results

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating

Course Description

While there are a number of things you can do to motivate and inspire your team, there are a handful of actions that are effective no matter what type of organization you work for and who you have on your team. Certainly there will be individual differences between your team members, however the actions suggested in this course (if implemented), will certainly make a significant difference. For this course you will review the set of leadership actions you can take to increase motivation and inspire your team.

Course Accreditation

This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).