Steve used to read the newspaper obituaries every day, and Casey feels upset and underappreciated. In the guise of doing something positive for Serena, Carol suggests that they both contribute to a speaking gig, but shes not being as supportive as she seems at first. Sanjay is assertive, but his assertiveness has a negative impact on others, for example Tammy, whom he abruptly dismisses when she tries to tell him about a work problem. Carlos often feels crushed, dealing with Barneys outbursts and Casey feels pressured and harried by Carol. Each finds a way to overcome their feelings of low self worth. Dion counsels Carlos to make the reception area a place where people engage with him. Tammy learns the power of no when people impose on her. Steve is coached out of his negativity by Carol who sees his potential, and Marcus gives Casey an Aboriginal togetherness charm, which she deploys as a touchstone.
Key Learning Points
Don’t let yourself down. Find ways to reach your potential.
Comedy makes learning fun
This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.
Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.