As you lead and manage a team, you’re looking for lots of different things to happen. You need your team to collaborate, deliver quality work, provide great customer service, and meet specific deadlines. In addition, you’re looking for how the work gets done. Are your team members showing innovation, can they work through conflict, and are they displaying the company’s values? All of this matters, and it’s up to you to help create the right environment to help make this happen. One of the ways you can help guide the right behaviors and results is through recognition. When we recognize specific actions or behaviors, we send the message that this is what we value and see as important; as a result employees tend to do more of them.
This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).