Impact of emotions in the workplace - Part B
Explore emotions and their impact on personal and collective effectiveness and in conflict management.
Emotions play an important role in the workplace. They affect our daily life our reactions to certain situations and our interactions with other coworkers. They play a role in team success but also in stressful situations and conflict. In the latter cases emotions give rise to power struggles and may even lead to crises. In managing emotions and conflict you can obtain better individual and group performance.
This course will cover:
- Developing your emotional balance.
- Resolving simple conflicts.
Target Audience
Anyone who wants to develop high-quality human relationships within the workplace.
Prerequisites
It is recommended that you first work through Part A of this course.
Accreditation
PMI accreditation: earn 0.5 PDU points from PMI.
