How To Assertively Deal With Aggression

How To Assertively Deal With Aggression

Keep things professional in difficult situations by learning how to effectively deal with workplace aggression

Updated Oct 16, 2018

How can you deal with a customer or colleague that is acting aggressively? In this course, you will learn how to assertively deal with aggression in a professional manner.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.