How To Answer A Call In The Right Way - First Impressions Count

People make their mind up about you within the first 5 seconds of talking to you. So how can you make sure you nail that introduction every time? This course will give you tips to make a great first impression on the phone.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.