This course will provide a quick overview of email communication and etiquette and give a comprehensive description of Gmail as a platform. We will discuss navigation of the Gmail User Interface (UI) as well as the basics of email composition and inbox management. We will also discuss the general flow of email communication, from creating and formatting a good message to the different ways in which we can respond to a message. Finally, we will review the topic of integration in the G Suite and examine how Gmail connects to additional applications including Google Contacts, Tasks, Calendar, and Keep. No Materials
Prerequisites
General knowledge of computers and the internet
Certification
This IAAP-certified course counts for 2.25 recertification points for the CAP certification under the Technology and Information Distribution content area.
Email info@intellezy.com with proof of completion of the course to obtain your certificate.
