Colin McLaren, former homicide taskforce leader, tells Eve Ash the best ways to secure a person’s agreement and admissions.
When it comes to investigating people, a non-intimidating approach, preferably in a quiet location, gets more results. Colin McLaren advises building rapport with a person when the investigative process is narrowing. The important thing is to get their admission, why it was done, and in writing. This is vital for any future court process. Consider making a video or audio recording. If they refuse to participate, note refusal, the time and date. If they ask for a union person to be present, welcome that person and ask them to respect the process. Confidentiality is important at all stages of the investigation, depending on the severity of the crime.
Key Learning Points
In an investigation, it’s important to:
Be confrontational in a friendly way
Seek and obtain admissions in writing
Include why the person did it
Consider a video or voice recording
If a union person is present, they must respect the process
If there is a refusal to cooperate, note refusal with time and date
Interviewer: Eve Ash
Interviewee: Colin McLaren