interactive
Generations Clash
Learn the differences that may exist in the working styles of different generations of workers in your organization.
Popularity
The modern workplace features staff members of a wide range of ages. And the work styles of younger workers can differ greatly and sometimes annoy your more established team members. The goal of this "What to say when..." course is to provide the manager or supervisor with an understanding of the different working styles displayed by workers of different generations and to help them learn how to minimize conflicts that can occur as a result of these differing styles.