Make good first impressions by learning how impressions are formed and how to recover when first impressions go wrong.
It takes just a matter of seconds for someone to form an opinion of you, and once formed, this opinion can be particularly difficult to change. Therefore it’s important to make your first impression a good one. In this course, we explore how impressions are formed, how to ensure you make a good first impression, and the steps you can take to recover when things go wrong.
This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!