Ensure That What You Do Matters: Apply the Customer Window
Interactive

Ensure That What You Do Matters: Apply the Customer Window

BizLibrary
Updated Sep 04, 2018
How can you ensure that what you do in customer service matters? In this course, Ron Sarazin introduces the concept of the customer window, a tool for ascertaining how customers feel about different aspects of a business. He will also explain how to use the information to improve your company's service.
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