Empathy Module

Empathy is an emotional response to another person's emotional state where you recognise their emotions, understand their perspective, and offer assistance. We all naturally exhibit some form of empathy; however, it’s important - especially in the workplace - to exhibit that empathy effectively. On completion of this module, you should have a better understanding of the different types of empathy and how to develop your own ability to effectively empathise with others.

In addition to a high quality video, this Module features expanded learning content blocks and a short quiz to check your understanding.