Emily Post Etiquette: Verbal Communications
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Emily Post Etiquette: Verbal Communications

BizLibrary
Updated Sep 04, 2018
"Verbal Communications" explores office phones (how to answer a call, loud phone voices, excusing yourself to take a call, when to send a call to voicemail, and a list of office phone tips); conference calls; speaker phones; cell phones, smartphones and texting; and personal calls at work.
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