Interactive
Emily Post Etiquette: Enhancing Your Image
BizLibrary
Updated Feb 05, 2019"Enhancing Your Image" explores why your image matters in business and what your image is comprised of: appearance, actions, and words. APPEARANCE: From grooming to the clothing you choose, no matter what industry you're in, you will want to think about how your appearance is affecting your work relationships. ACTIONS: How posture, eye contact, nervous habits, fidgeting, and even gum chewing can all affect how others perceive you at work. WORDS: It's not just the individual words we use, but HOW we use them that helps or hinders the impression others have of us in the business world. Tone of voice, speed, and accents/pronunciation all contribute to how well we are understood and received by others. Also covered are tips for being a good listener, a sample problem on when you're too casually dressed for a last minute meeting with a client, and company dress codes.
