Email has become a standard and frequently used method of written communication at work. Most everyone emails, and we all tend to do a lot of it. In fact, a majority of our written communication is done through email, which means the guidelines for what is acceptable to send has changed. Agreements, proposals, project notes, and reports are all sent by email now, many of which appear directly in the body of the email, instead of as an attachment. For this course you will learn about the email guidelines used to compose the best message and create the right tone for any email you create. In addition, you’ll receive a checklist you can use as a reminder of the components to consider anytime you send an email at work.
This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).