Documentation, Collaboration and Communication – Aged Care Quality Standards 1,2 and 3

This course covers the following:

• Reasons for documentation
• Responsibilities
• “Do’s and “don'ts” of documentation
• Principles of collaboration
• Communication for safe and quality care and service delivery

Business Objectives

Poor documentation results in harm and failure to meet people’s needs and wants. The connection between quality and accurate documentation, collaboration between all stakeholders and the strategies for effective communication are presented. Documentation, Collaboration and Communication aligns to Standards 1, 2 and 3 of the Aged Care Quality Standards.

Audience

This learning activity is for Aged Care workers