Difficult Conversations: Technology In Meetings

This video covers how to deal with unexpected interruptions (phone calls, text messages, emails, etc.) during group meetings. You will be encouraged to understand the situation fully before jumping to conclusions, and also to handle interruptions in a professional, non-confrontational way. There might also be some people looking like idiots from time to time. Enjoy! This video is part of the "Difficult Conversations" series from the Jeff Havens Company.