Difficult Conversations: Saying No to Promotions or New Jobs

After illustrating a terrible way to handle this (hint: we did a lot of yelling and grandstanding), we outline several important elements involved in telling someone that they will not be receiving an expected job or promotion. By providing clear explanations and offering opportunities for future improvement, this difficult conversation can become significantly easier. This video is part of the "Difficult Conversations" series from the Jeff Havens Company.