Developing Sales Capabilities - Insights and Strategies Series

Sadhana explains to Eve Ash how to hire for attitude and use work tests when recruiting and hiring. Sadhana says the key ingredients for developing your sales people are to hire the right people, set a strong path from the first day, establish personal business plans and create a desire to belong.

This program is designed to help team leaders and sales managers hone their skills for selecting and developing their sales personnel and customer service staff. It is also a useful program for sales people wanting to develop their own skills for selling their services.

Key Learning Points

Sadhana Smiles explains the key ingredients for developing your sales people:

•    Hire the right people

•    The value of a work test

•    Hire for attitude

•    Set a strong path from day 1

•    A personal business plan

•    Top salespeople develop relationships

•    Managing different skill levels

•    Regular training is a must

•    Create a desire to belong

Target Audience

Sales and Service Staff, Trainers, Telephone Staff and Managers

This program is one of the Insights and Strategies Series, featuring psychologist Eve Ash interviewing a range of experts and business leaders who share their experiences and practical strategies for achieving best practice.