This is module 7 of a nine-part series looking at dementia. In this module, we look at strategies for communicating effectively with people with dementia when their communicative functions have become compromised.
This course has been mapped to the Aged Care Quality Standards 1 and 6.
In this course the following areas will be covered:
non-verbal communication
active listening
connecting with the person
verbal fragments
people from culturally and linguistically diverse backgrounds
the validation approach
the reality orientation approach.
Business Outcomes
Communicating with people with dementia requires care staff to make adaptations both their receptive and productive communication techniques.