Dealing with Grievance Issues

Dealing with Grievance Issues

Updated Jan 08, 2019

Course Overview 

This course is aimed at managers, instructing them on how to deal with grievance issues both on a formal and informal basis

Target Audience 

Business and corporate

Learning Objectives 

  • What is a Grievance?
  • Grievance Policy Framework
  • Informal Resolution
  • Grievance Meeting's, investigation and outcomes
  • Disciplinary and Performance Improvement Issues


50 Minutes