Dealing With Difficult People

Dealing With Difficult People

Workright Ltd
Updated Sep 09, 2019

Course Overview

We all encounter difficult people at some point in our personal or professional lives. Dealing with them effectively means learning to manage ourselves, our communication and our understanding of what's really going on with that difficult person.

  • Part 1: Understanding The Difficult Person
  • Part 2: Managing The Difficult Person
  • Part 3: Managing Your Emotions

Presenter: Dr. Stephanie Bot, C. Psych.