Customer Service
This course explores the importance of customer care as a function of customer service. Through a series of short videos, you will learn how to provide excellent customer care and leverage your customer service capabilities as a competitive advantage. By the end of this course, you will know exactly what steps you need to take to enable you and your employees to offer high levels of customer service.
Check out the Title it’s Customer Care not Customer Service – Why? Because caring for your customers is way more important.
3 and 1 minute videos make up this exciting collection of Mi Crow Courses that teach why in 2019 it’s all about Care not service.
Amongst the many things your people will learn:
- Exactly who your Customers are – you’ll be surprised
- Customer Partnerships
- Driving Customer Culture
- Why do Customers leave
Mi Crow Courses get right to the ‘nitty gritty’ tell it how it is and what you need to do to become great at Customer Care. Look after your Customers and they’ll more than look after you.
