Customer Service Communication Skills: Customer Service and DISC Styles
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Customer Service Communication Skills: Customer Service and DISC Styles

Biz Library
Updated Feb 11, 2019
Welcome to the "Customer Service Communication Skills" component of the "Performance Excellence" video series. This is the eleventh video lesson in a series of twelve and is designed to help you modify your DISC style to match the style requirements of your customers and provide great service. To give great service, one of the things you have to learn to do is LOVE customers. Not like them. Not tolerate them. Not endure them. LOVE them. If your organization doesn’t serve customers properly, you can bet customers will replace you with someone who will. This video series will help you communicate properly with customers, generate satisfied customers, and contribute to a great customer service organization!