Creating a Customer Service Culture

Creating a Customer Service Culture

Biz Library
Updated Feb 04, 2020

Welcome to the “Creating a Customer Service Culture” video lesson intended to describe the leadership and operational steps to build and support a customer service culture. This lesson shows the learner what an organization’s leadership must do to create a great service culture and how they can achieve it. The lesson also demonstrates how to sustain a customer service culture while an organization is growing.