Coronavirus Aware for Hotels and Guest Houses

This module is designed to support staff in the workplace, to be aware of how the changes affect their personal safety and their role in breaking the infection chain through using key personal hygiene standards such as, thorough hand washing. The emphasis on cleaning will be increased in the workplace and the module enforces the responsibility that staff have, to carry out disinfection processes and high touch point cleaning in the hospitality environment. Any member of staff can be asked questions by customers and it is important to be positive in the response to ensure customer confidence and this module offers some examples.As hospitality companies reopen after the worldwide pandemic there will, initially be many changes to work procedures. This module is designed to support staff in the workplace, to be aware of how the changes affect their personal safety and their role in breaking the infection chain through using key personal hygiene standards such as, thorough hand washing. The emphasis on cleaning will be increased in the workplace and the module enforces the responsibility that staff have, to carry out disinfection processes and high touch point cleaning in the hospitality environment. Any member of staff can be asked questions by customers and it is important to be positive in the response to ensure customer confidence and this module offers some examples.