Interactive
Continuous Quality Improvement: Overview (Part 1 of 3) -- The Different CQI Disciplines
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Updated Feb 12, 2019Welcome to the topic of continuous quality improvement (CQI)! "CQI: Overview" is a video course intended to provide an introduction into the world of CQI in the workplace. This video lesson, "The Different CQI Disciplines," is the first of three. It describes the concepts that support the application of CQI tools in the workplace, as well as the skillsets that process improvement teams need. The viewer will also receive an introductory look at the Baldrige Criteria for Performance Excellence and Total Quality Management.
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