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Conflict Resolution

Learn about interpersonal conflict in the workplace and how to to recognise and address it by applying the CATCH model

Popularity
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Audio English
Folder 1 lesson (20 mins)
interactive

Conflict Resolution

Learn about interpersonal conflict in the workplace and how to to recognise and address it by applying the CATCH model

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating

What you'll learn

The Certificate in Conflict Resolution Course will teach you:
check-circle Define conflict check-circle Describe the results of unresolved conflict check-circle Understand how to CATCH conflict so you can better resolve it

Course Description

This course will teach your employees how to CATCH interpersonal conflict early and manage it long before it gets out of hand. The course is ready to roll out as is or you can consider adding internal policies and resources for seeking help in managing conflict.

Target Audience

Business / Professional Employees


Business Outcomes

Improve professional soft skills in the workplace.