Conflict Management Interactive

Conflict Management Interactive

Jessica Bates
Updated Aug 27, 2020
In this module, you will look at what conflict management is and why it is important to intervene early. You will also learn how and why conflict arises and then examine the signs and symptoms of conflict. Distinguish between the main stages of conflict and examine different styles, as well as the legal issues and good practices. This course is aimed at managers needing to improve their skills in dealing with workplace conflict.