Conflict Management (CPD certified)

Conflict Management (CPD certified)

iAM Learning
Updated Jul 06, 2020

“HANDS OFF, this is MINE. If I find out who has been stealing my yoghurts, there will be SEVERE repercussions!” “Don’t look at me, I’m lactose-intolerant.”

Ah, the office. A shared fridge is a breeding ground for passive-aggressive notes, it seems. The thing is, a modern office often contains a mix of personalities and cultures. Whilst diversity is a brilliant thing in itself, hiring people from all walks of life can lead to some conflicts in the workplace if those cultures collide. With our guidance, you can take control of your office to help mitigate any conflicts and help prevent them in the future.

What does this course cover: -

  • How to handle conflict at work?
  • Accommodating different personality types
  • How to prevent conflicts from occurring?

Why should I take this course?

Happy staff are productive staff. When you all work together to eliminate conflict within the workplace, your business can continue to flourish. Conflict can have a detrimental effect on productivity and morale, so it’s best to sort it out quickly and effectively.