Interactive
CompTIA A+ Cert, (Part 2 of 13): Best Practices
Biz Library
Updated Jan 21, 2020In this course, we will be looking at the various hardware and software tools that an A+ technician should be able to use. Then we’ll be looking at Electrical Safety, what are the best practices and tools you should use. Then we’ll cover what you need to do as an A+ technician to control your company’s impact on the environment. Then we’ll cover at issues of professionalism and Communication. As an A+ technician, you will find there will be many times you need to deal with angry customers.
Lesson 1:
- PC Technician Best Practices
- Types of Hardware Toolkits
- Software Diagnostic Tools
- Hard Drive Self-Tests
- Software Diagnostic Tests
- Component Maintenance
- Cleaning Compounds & Materials
- Documentation and Resources
- Compliance & Gov't Regulations
- Demo: Tools.
Lesson 2:
- Static Electricity
- ESD
- ESD Prevention Techniques
- EMI
- EMI Prevention Techniques
- An ESD Toolkit
- Electrical Hazards
- Electrical Safety Precautions
- Demo: Electrical Safety.
Lesson 3:
- Environmental Considerations
- Workplace Safety Issues
- Environmental Best Practices
- General Power Issues
- Power Protection Systems
- Liquid Hazards
- Chemical Hazards
- MSDS Documents
- Incident Reports
- Hazardous Material Disposal.
Lesson 4:
- Communication Skills
- AUP
- Professional Conduct
- Prohibited Content
- ProhibitedContentBestPractices
- Computer Forensics.
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