Communication At Work - Improved Listening Techniques

Communication At Work - Improved Listening Techniques

Channel 1 Creative Media
Updated Feb 27, 2019

Course Overview 

This communication training video demonstrates how the inability to listen effectively can be detrimental to relationships; both workplace and personal. Viewers are shown several active listening techniques and how they can ultimately enhance the communication process.

Learning Objectives 

In this video you will learn about:

  • Respecting personal opinions
  • Empathising
  • Giving unspoken feedback
  • Making eye contact
  • Parapharasing and asking questions to clarify
  • Not interrupting, blaming or criticizing

Target Audience 

Target audience is everyone.

Business Outcomes  

Enhance your workers’ skills on how to receive the message clearly and understandably.


7 Minutes