Communication 101 from Emerald Works

Communication 101 from Emerald Works

Emerald Works
Updated May 20, 2020

About Communication 101 from Emerald Works:

This interactiveself study e-learning course provides an introduction to communication. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your communication skills. 

Communication 101 is for anyone looking for a clear, easy to understand introduction to communication. It is part of Emerald Works' 101 Suite, designed to help you build your personal effectiveness as a manager or leader.

By completing Communication 101 you will be able to: 

  • describe what it takes to be a good all-round communicator 
  • critically evaluate your communication skills 
  • explain the importance of good communication and its impact on others 
  • identify good and bad communication skills 
  • describe some tools and techniques and how they can be used to improve communication