Project positively, listen and respect others and be clear and engaging. This entertaining interactive course will provide an excellent opportunity for users to build and develop their communication skills required at work.
An entertaining approach to learning listening skills from the team at Cutting Edge. Dion thinks it’s fine to interrupt a discussion with Serena by taking a call. Tatiana rolls her eyes sighs and is not attentive. Carol complains that the interns speak in text talk. The interns have something in common: inadequate communication skills. They are told the importance of positive body language – good eye contact and smiling and listening and showing respect. Alex patiently coaches Dion to deal with an anxious customer on the phone while Tatiana is told how to productively raise questions in meetings.
This interactive course is part of the popular Success at Work Series created by the producers of Cutting Edge Communication Comedy. Two confident interns face challenges working with the Cutting Edge team, providing an entertaining approach to employability skills with practical strategies for effective communication, prioritization, teamwork, goal-setting and workplace success.